Returns & Refund Policy

Mujawharaatt DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow exchange within? days of the delivery date. In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item for an item of equal or greater value. Jewellery items can be exchanged for jewellery only and also you’ll pay for shipping charges.

Please contact us by email at mujawharaatt@gmail.com and we will provide you with instructions on completing your exchange.

If you are sending an item back due to a manufacturing issue or for a ring sizing issue, you must first request a return number for your package. Mujawharaatt is not responsible for any loss or damage that occurs during shipping. All items must be accompanied by the original sales receipt or order number. Please mail the package to the address provided in the instructions you receive from mujawharaatt@gmail.com and ensure that your name, address and return authorisation number are clearly printed on the outside of the package.

You can always contact us for any return questions at mujawharaatt@gmail.com.

Please note: All returns should be properly packed in the same way as it was sent to you. The package contents should be properly covered and taped. Any package that is not properly covered and taped will not be considered eligible for returns and exchanges.